• Support Engineer

Location Hyderabad
Experience Range 1 - 4 Years
Job is not posted internally

Job Description
About Us
Sonata is a global technology company, that enables successful platform based digital transformation initiatives for enterprises, to create businesses that are connected, open, intelligent and scalable. Sonata’s Platformation™ methodology brings together industry expertise, platform technology excellence, design thinking-led innovation and strategic engagement models to deliver sustained long term value to customers. A trusted partner of world leaders in the Retail, Manufacturing & Distribution, Travel and Software industries, Sonata’s solution portfolio includes its own digital platform such as Brick & Click Retail Platform©, Modern Distribution Platform©, Rezopia Digital Travel Platform©, RAPID DevOps Platform©, Kartopia E-commerce Platform© , Halosys Mobility Platform©, and Commodity CTRM Platform©, best-in-class capabilities on ISV digital technology platforms such as Microsoft Dynamics 365, Microsoft Azure, SAP Hybris, Cloud Engineering and Managed Services, as well as new digital applications like IoT, Artificial Intelligence, Machine Learning, Robotic Process Automation, Chatbots, Block Chain and Cyber Security. Sonata’s people and systems are nurtured to bring together the depth of thought leadership, customer commitment and execution excellence to make a difference to business with technology.
About Company
Roles and Responsibility

Dynamics AX Technical Consultants/Support Engineers : 3+ year experience  Soft skills must have : 1. Good Support Skills 2. Strong Communication skills  with Customer Support Background 3. Should be willing to work in Night shift to support America customers  Technical skills : 1. Strong Troubleshooting & Logical analysis skills  2. AX Architecture 3. Dynamics AX platform 2012, 365 (2009) 4. LCS 5. Asset Library etc... 6. DXIF 7. SSRS 8. Client crash etc... - Troubleshooting skills 9. Model/references/packages -  10. installation & Configuration - Troubleshooting 11. Environment changes - Upgrade/migrations (2012 to D365)


Recruiter Name Sravan Raju V
Recruiter Email Id sravan.raju@sonata-software.com
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